What’s Nortel Business Services?

Just in case you were wondering why Nortel needs to employ 1,475 people over the next two years (and give them incentive bonuses), here’s some information about Nortel Business Services, which was created last year after the company decided to sell all of its assets rather than restructure.

NBS was created to “facilitate an orderly transition of business units sold to purchasers and the fulfillment of obligations pursuant to
the related Asset Sales Agreements and Transition Services Agreements”.

Translation: After Nortel sells something, NBS appears on the scene to make sure all the little details are handled so the purchasers end up with a nice, clean asset that includes happy ex-Nortel customers.

According to court documents, NBS’ mandate includes:

a) IT infrastructure and applications services;
b) research and development engineering services;
c) human resource functions and transitional payroll services;
d) order management and biling services;
e) supply chain services, including inventory procurement on behalf of the
purchasers;
f) knowledge management services;
g) finance, accounting and accounts receivable collection services; and
h) real estate services.

That seems like an extensive mandate for a group that is mostly responsible for making sure assets get out the door as well as possible. Its existence lends itself to conspiracy theorists who believe Nortel could up as a royalty/licensing entity as opposed to completely disappearing.

After all, Nortel has more than 3,000 patents, and I’m sure it could aggressively start to protect its rights if proper compensation doesn’t happen.

[Slashdot] [Digg] [Reddit] [del.icio.us] [Facebook] [Technorati] [Google] [StumbleUpon]
This entry was posted in Financials and tagged , , , . Bookmark the permalink. Post a comment or leave a trackback: Trackback URL.
  • horace_grimswold

    You can't spell 'NBS' without 'BS'

  • bankrupt_bob

    Prev Close: 16,105,792.00
    (MUST BE NANOBUCKS!)

    http://finance.yahoo.com/q?s=NRTLQ.PK

    NORTEL NTWKS CP HLDG
    (Other OTC: NRTLQ.PK)
    Last Trade: 0.0375
    Trade Time: Feb 12
    Change: 0.00 (0.00%)
    Prev Close: 16,105,792.00
    Open: N/A
    Bid: N/A
    Ask: N/A
    1y Target Est: 1.20
    Day's Range: N/A – N/A
    52wk Range: 0.01 – 0.35
    Volume: 0
    Avg Vol (3m): 2,269,190
    Market Cap: 18.68M
    P/E (ttm): N/A
    EPS (ttm): -6.865
    Div & Yield: N/A (N/A)

  • less

    Expecially since they deem it a “service”, i.e. “serving you, doing you a favor”

    Oh, wait – as always, Wikis gots the answers:

    “Service (of process): the delivery of a summons, complaint or other court petition”

    How well could Nortel BS possibly handle

    b) research and development engineering services
    e) supply chain services, including inventory procurement on behalf of the
    purchasers;
    f) knowledge management services;
    g) finance, accounting and accounts receivable collection services
    h) real estate services

    R&D idling right along, no parts or consumables to be found, a few instructional floppy disks from 1997, uh, flopping around….. balancing the books? cmon… fluorescent bulbs missing from ceiling fixtures, the fountains and ponds stale with mold and algae.

  • qcboris

    These are the people who are doing stuff that the buyers of the business think they can do themselves (the “synergies” that appear on the powerpoint charts to justify the acquisition to the buyers board. ie we wont need to hire any more accountants because the ones we already have will be able to collect the Nortel cash as well as our existing buysiness, no extra IT people whenw e combine the networks etc), but not quite yet. They want some help in th meantime.

    Most of them working on this transition for Nortel are are probably hoping to be offered a job by the buyer once he reasilses that what they do is not as easy, but most will be unlucky.

    100% of them will have their resumes updated and the minute a job comes up, they are gone. There is no career left…just work for cash until something else comes along. The bonus is to make sure they stay around to handle the transition, and it looks like they buying company is funding these people and their bonuses every month in any case.

    Some are totally unemployable, some not. Hopefully the administrator is smart enough to direct the $ to the ones that are employable, but I dont think there is any choice but to incentivize many to stick around as long as it suits Nortel.

  • exNTII

    this is just to keep a few people salaries going thats all. makes it appear big, important and critical – standard nortel.

    a) IT infrastructure and applications services;
    mostly outsourced so what is NT doing here?

    b) research and development engineering services;
    business units bought part and parcel so what R&D?

    c) human resource functions and transitional payroll services;
    ok but cheaper to outsource than to NT. Companies are large enough to take over these functions.

    d) order management and biling services;
    maybe during transition. makes sense.

    e) supply chain services, including inventory procurement on behalf of the
    purchasers;
    makes sense.

    f) knowledge management services;
    there is no more knowledge management. training is within the unitspurchased.

    g) finance, accounting and accounts receivable collection services; and
    fuzzy accounting

    h) real estate services.
    sure for the leases renewal

  • exNTII

    this is just to keep a few people salaries going thats all. makes it appear big, important and critical – standard nortel.

    a) IT infrastructure and applications services;
    mostly outsourced so what is NT doing here?

    b) research and development engineering services;
    business units bought part and parcel so what R&D?

    c) human resource functions and transitional payroll services;
    ok but cheaper to outsource than to NT. Companies are large enough to take over these functions.

    d) order management and biling services;
    maybe during transition. makes sense.

    e) supply chain services, including inventory procurement on behalf of the
    purchasers;
    makes sense.

    f) knowledge management services;
    there is no more knowledge management. training is within the unitspurchased.

    g) finance, accounting and accounts receivable collection services; and
    fuzzy accounting

    h) real estate services.
    sure for the leases renewal

  • protosphere

    “After all, Nortel has more than 3,000 patents, and I’m sure it could aggressively start to protect its rights if proper compensation doesn’t happen.”

    I am not sure about that.

    Only a few hundred of these reiterated 3,000 patents are worth anything substantial, and those few hundred that are will expire, as technology changes quickly. They have little time to use them even in ultimatum if they could, like anything else they do.

    I also believe any ultimatum for them might conflict with the terms of sale, and this is why they went to the courts looking for more money instead of the buyer.

    Imagine defying the terms of sale to hold the buyer hostage in ultimatum for these expiring patents to pay themselves even more. Its is profoundly astounding they did just this to a point of a government inquiry they tried to avoid concerning no severances but bonuses. Bonuses, what got them into this mess to begin with, bonuses they kept, and bonuses they seek more of…any which way they can from fraud to after bankruptcy.

    On the other untraditional extreme, what if all these funds were not needed. Could we expect ethical /honest Nortel to repay the difference, or can we be sure beyond all odds they would find a way to keep /spend it all, needed or not, in light of their past practices or competence foreseeing costs at best. =)

    If they could hold the buyer hostage, why did they ask the court to reallocate another $100 million more, after already paying bonuses and raises post bankruptcy? Did they screw up on costs yet again?

    These make work people for transitioning only cost than produce, something the acquirer could do in many cases, and perhaps they negotiated transferring these burdens in advance, like taking Hack for example.

    Do they think they deserve more because their big business creditors will get more than anticipated, since they cut severances and ultimatumed pensions to do so.

    It is astounding enough to have the gall to ask the courts for more money to burn, let alone the buyer, money they seek any way they can and as long as possible through delays or stall tactics, leaving patents to last, and with an army of lawyers, as the company vaporizes to keep on looting the corpse to the bitter end.

  • protosphere

    It's a make work excuse…

    research and development engineering services
    -to keep the LTE patents viable as long as they can because this is all they have left after LG is sold

    human resource functions and transitional payroll services
    -like how many people are required for 1,500 people, a database to print 1,500 cheques with all the varying deductions and any report(s) at a keystroke can be greatly automated, this sounds like they are doping it by hand

    supply chain services, including inventory procurement on behalf of the
    purchasers;
    -Who amend their agreements to insure they get paid after bankruptcy

    finance, accounting and accounts receivable collection services
    -With unreliable /deferred numbers that are conveniently swept under the rug through bankruptcy as are their severance burdens, only to create new numbers the buyer can understand in their gamble and challenge

    -real estate services
    For what, how many to look after repaying US Nortel for its loans, terminate leases like East Mall, set up new one on Airport strip, or sell what's left

    Make work for bonuses the courts may not be too gleeful about any more than stalling patent sales =)

  • MikeZ_ElPresidente

    Nortel BS stands exactly for that, Nortel BS.

    What really irks me is that the company is a shadow of its former self yet you have all this dead wood in CVAS running around trying to resurect sic-sigma projects.
    When will the CVAss leaders realise we should be operating as startup not the slow heavy elephant that was Nortel.

  • MyHeadHurts

    All of these functions are needed by the purchaser.

    For a) Nortel, due to cost reduction, became king of shared services. Dismantling that is not some easy chump job. Corporate apps sure, but R&D no way.

    b) Let's see, how about they provide R&D services for products that the buyer will potentially want to discontinue, but need to be maintained for customer contracts. i.e Sustainment. Cheaper for NBS to maintain than the purchaser to take on, deal with contracts and maintenance hassles.

    c) Most companies divest this way. It would cost even more money for a 3rd party to come in and take over payroll.

    f) Knowledge management != training. It means transition of documentation and supporting material to the divested company. It is actually part of the supply chain.

    This is pretty basic M&A type stuff. R&D companies who spin off versus become acquired often meet this fate. If Nortel had been acquired wholelly, this would not have been a issue, but the transition plan would have had these 1500 people around for a year or two to support the transfer.

  • MyHeadHurts

    If you take a peak through the USPTO you'll notice Nortel owns a fair number of the patents on Ethernet itself.

  • exNTII

    but made 0 $ on it. market share was less than 5% that customers would smirk at.

  • exNTII

    come on.

    a) part of diligence process during aquisitions is to hand over everything EVERYTHING.

    b) services for products discontinued maybe but mostly this is still done by the new org.

    c) all docs are on intranets so what transition unless it is total chaos.

    been in M&A stuff and this stinks. it is just keeping useless jobs going. some maybe critical but I doubt all 1500 are needed.

  • exNTII

    accounting is still a joke. seen the annual reports and nobody can make out anything for the past 5 years. also all the management commentary is so clouded there is absolutely no way to tell what is going on.

    surprised none of the investor community did not impale management during all the quarterly reports.

  • exNTII

    well all the business units acquired are still running like Nortel. so until management changes are made how can anyone expect anything different. this is bound to repeat with the same poor management with no different results. there is just someone else's top line to burn.

  • protosphere

    Get their latest press release:

    http://online.wsj.com/article/BT-CO-20100215-70…

    “Mon, Feb 15- Nortel Adds Edgewater Networks Products to Industry-Leading Carrier VoIP Solutions”

    Now get who Edgewater is!
    http://www.hoovers.com/company/Edgewater_Networ…

    Around $300 grand in sales with 3 employees?!

    As one excellent poster who brought this to our attention in Yahoo claimed, “same old tricks”

  • less

    lol – the first thing they need is a seasoned multi-tiered management pyramid, which will introduce Six Sigma, etc. to streamline core processes the Right Way, etc. Oh, and, I dunno, maybe replace DMS with some ATCA.

    December 18, 2009

    Nsight Telservices will use TaquaWorks to replace the existing DMS 500 and for enhancing its IP applications.
    “We have chosen Taqua because they are focused on converging wireline and wireless solutions,” Rob Riordan,of Nsight, said. “Our focus is to provide the most advanced voice, data and multimedia services to our customers across wireline and wireless networks. The Taqua 7000 flexible architecture allows us to simplify our network architecture and enable true network convergence by simultaneously providing services that our current legacy wireline TDM and IP equipment cannot,”

  • whopperscan

    The original concept behind NBS was understandable. The sold businesses all ran on unique IT systems – e.g: all shared one single global instance of SAP for customer order management & billing – and other stuff like unique Nortel standards & processes underneath it all (part no's, customized engineering tools, etc etc)
    It would naturally take new owners some time to asses, plan, build and migrate the businesses onto their own systems (or buy their own versions of what Nortel had, whatever).
    NBS was a temporary org to run the current Nortel infrastructre until new owners replaced it.
    But here's the kicker: the new owners were to PAY Nortel to do this – not creditors. And THAT is the big change in the whole concept. It seems to be totally blown away…
    Of course, paying for the services, all new owners would be highly motivated to get on with it and take ownership of these normal business ops. When you buy a business, you “buy” it's ongoing running costs OF COURSE
    Now, with no explanation let alone sensible rationale, the new owners are being massively subsidized by (you guessed it) Nortel creditors.
    They have dithered and blathered about NBS from day one, they have signed binding contracts so they dammed well know precisely what they've chosen to do – but no one is any the wiser what's happened to the original plan. I'm not the only one amazed at how bankruptcy courts swallow this stuff in Nth America. Whose interests are they working for again?

  • compudr911

    Saw this & think it makes the most fitting incentive bonus for NBS.

    http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&i…

    What a hoot!

  • random123

    Nortel have been offering their ATCA architecture softswitch solution for several months now.

  • random123

    I somehow doubt that Erikkson and the other buyers see these as 'useless jobs'. They depend on these roles to continue for the next two years whilst they get all they they have purchased properly integrated.

    Do you really think that Earnst and Young who control the company now) woudl have done this if it wasn't in the best interest of the creditors, for whom they effectively work now?

    Not everything is a conspiracy. I'm all for Nortel bashing, but at least aim at the right area to bash, or it makes the whole board look silly.

  • stillatnortel

    Looks like Joe Flanagan decided not to stay on the NBS bonus-train. He left Nortel and is now senior VP at Applied Materials.

    http://www.marketwatch.com/story/joseph-flanaga…

  • less

    Aye, we messed with them 2+ years ago. But Nortel typically needs a little more time to roll things out.

    I would hope they're selling something, anything.

  • freqmgr

    Okay…I have to ask….who is left to do LTE R&D? Those that weren't “acquired” either left or were laid off.

    Maybe Billy Bob's cousin is being listed as doing R&D? If anyone reading this is still doing R&D (and by definition that needds to include stardards) please stand up and say what you are doing.

  • bankrupt_bob

    Only problem is if you don't have a job you can't afford the sign ;>(

  • bankrupt_bob

    <<Nortel CVAS Receives INTERNET TELEPHONY(R) Magazine's Twelfth Annual Product of the Year Award
    Hosted IP Communications for Large Enterprise Solution Recognized for Outstanding Innovation>>

    The BIZARRO World!

    http://finance.yahoo.com/news/Nortel-CVAS-Recei…

  • KayToo

    This could be the start of an IT service business. If everyone does a good job assisting in the transitions, perhaps subsequent maintenance and service contracts could be entered into, this time on the client's dime. This would also be the right kind of management group to service the patent portfolio.

  • bankrupt_bob

    Was just reading 26,000 jobs were “saved” or “created” in NC with the $5B bailout bucks. Works out to approximately $192,307.69 per job. Anybody have one of those? Is this a great country, or what?!

  • bankrupt_bob

    PS: Could have saved NT, instead!

  • protosphere

    ha ha ha… ya right… Today, Nortel pumpers are like zombies eating their own flesh in lame hope that defy the facts.

    Only patents and LG stake remain and will still not enough to pay off antsy creditors. See how they stalled growing creditors and interest payments while looting the corpse paying ongoing bonuses.

    Only fraud trials will remain (for bonuses of all things) on both sides of the border as the courts gleefully see them liquidating to be thankfully gone.

  • protosphere

    They could not have saved NT.

    Obama said injections were only a bandaid for short term support and not ongoing in this “bailout”.

    Nortel lost money for a decade. Now after recently losing almost all of its profits (80-90% EBT in CDMA/wireless), it would not be fathomable to keep burning billions for nothing. No one could put this mess back together again than liquidate its losing parts.

  • protosphere

    you don't bash you pump, and I hardly call proven criticism bashing

    the transition was part of the natural package of selling and nothing to do with the creditors

  • MyHeadHurts

    You say you have been involved with M&A … really? Where you one of the janitors transferred to your new company? Or, where you a new grad?

    In any case, iyou are making some pretty big assumptions. Only in clean acquistions, i.e. You purchase an entire company, does what you say above work. That's because you take the whole thing. If you M&A experience is with small to mid-size companies i.e. ones with less than 1000 people, you would probably form your opinion.

    With the large multi-nationals, with integrated and matrix management models, that is a unrealistic assumption to make. In cases of spin off, there are many reasons why your logic would not apply. One, that very much applies in the Nortel context is the intellectual property splitting. It's not a simple matter of just looking up something on the Intranet. Since the purchaser did NOT buy the whole company, the due diligence would have made the assumption that a) Nortel is integrated b) products I purchase are integrated as well. This means that you would require all of these services to enable the split to happen.

    1500 might seem like a large number, but that's actually only 5% of the Nortel workforce, which, if you went back through headcount numbers, would mean very small crews in each department. There would be about 30-40 departments. Each of those departments would most likely have a global view (since this is how Nortel internally is managed). So, having roughly 50-40 people in a department taking care of everything in AsiaPac, EMEA, CALA and NA makes sense.

    Go back to your janitor's job :)

  • bankrupt_bob

    Could, too! ;>)

  • MyHeadHurts

    You say you have been involved with M&A … really? Where you one of the janitors transferred to your new company? Or, where you a new grad?

    In any case, you are making some pretty big assumptions. Only in clean acquistions, i.e. You purchase an entire company, does what you say above work. That's because you take the whole thing. If your M&A experience is with small to mid-size companies i.e. ones with less than 1000 people, you would probably form your opinion based on that.

    With the large multi-nationals, with integrated and matrix management models, that is a unrealistic assumption to make. In cases of spin off, there are many reasons why your logic would not apply. One, that very much applies in the Nortel context is the intellectual property splitting. It's not a simple matter of just looking up something on the Intranet. Since the purchaser did NOT buy the whole company, the due diligence would have made the assumption that a) Nortel is integrated b) products I purchase are integrated as well. This means that you would require all of these services to enable the split to happen. You would have to have a IT and knowledge management experts to help you split, like a firewall between the purchaser and purchasee.

    1500 might seem like a large number, but that's actually only 5% of the previous Nortel workforce, which, if you went back through headcount numbers, would mean very small crews in each department. There would be about 30-40 departments in this 1500. Each of those departments would most likely have a global view (since this is how Nortel internally is managed). So, having roughly 50-40 people in a department taking care of everything in AsiaPac, EMEA, CALA and NA makes sense.

    Go back to your janitor's job :)

  • bankrupt_bob

    Could, too! ;>)

  • TwitterCounter for @markevans
  • Seeking Alpha Certified